FedEx to Hire 20,000 Seasonal Workers to Manage Holiday Rush

October 25 00:00 2011

New York, October 25 ( – FedEx (NYSE: FDX) plans to hire 20,000 seasonal workers to cope with the extra volume of deliveries during the holiday season between Thanksgiving and Christmas. This will mean an increase of 18 percent from last year. The rising package demand and seasonal hiring indicate economic growth and show that U.S. customers are buying more things online.

The Memphis, Tenn., company said that the bulk of its anticipated increase in volume will be in the area of inexpensive, e-commerce shipments through its SmartPost residential services in which postal carriers make final deliveries and packages are mostly lightweight.

United Parcel Service, FedEx’s rival, could also see a surge in holiday volume from online shoppers because 35% of its packages are now shipped directly to residences, rather than to businesses. This year’s online holiday-shipping season is expected to outpace last year’s, which broke records.

It is expected that whereas consumers are not likely to spend much more this holiday season, they are expected to do more of their shopping online. Kathy Grannis, a spokeswoman for the National Retail Federation said that online shopping “is expected to be a bright spot this year,” and added that “Consumers are eager to hop online, whether it’s to compare prices or shop.”